News Archive for Thursday Nov. 6, 2008
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Seagate Tech Support comments on 1.5TB drive issues
One of the readers that had reported problems with Seagate 1.5TB drives in his G5 tower (Mac Pro owners have also) sent the latest reply from Seagate Tech support. (He's running two in a RAID 0 stripe - I'd really not want to do that with these drives, in fact I'd have chosen a different drive period based on the feedback on these models so far. He had disabled journaling which some readers said helped with the I/O stoppages/journaling errors (flush) but his RAID array crashes frequently he said. Thankfully he has a backup...). Previously Seagate support had told him they were unable to replicate the problem - but today he sent this reply from them:

" Dear Joachim, Thank you for sending your Seagate E-mail inquiry.
We have discovered that if you disable write caching then it seems to solve the issue. There should be an option in your raid controller to turn that feature off. Please let me know if that solves your issue.
If you have any additional questions, please let me know.
Regards, Krista S.
Phone: 800-732-4283 (North America)
00.800.4.SEAGATE (Europe)
1 800 759 109 (Asia, Australia and New Zealand)
Web: www.seagate.com/support/index.html"

There's no hardware RAID controller in his G5 tower (nor the onboard Mac Pro SATA) and I'm leery that this would resolve the problem but if anyone knows of a way to disable write caching in OS X on internal drives, let me know. (IIRC it's enabled by default on internal drives w/OS X but not external drives. And then there's the actual drive's write caching...) And as mentioned previously, these drives also have issues with some external case/bridge boards.
I doubt it will help (with the root cause) but I asked Joachim if he'd also try turning off Spotlight indexing on the drives also (via Spotlight prefs/privacy setting), just as a test as he noted (naturally) increased activity on the drive/array often triggers crashes.

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WD VelociRaptor in iMac
(from a drive db report today)

"Just installed a Western Digital Velociraptor WD3000HLFS SATA drive into my white (2006) 24" Core2Duo iMac w/2GB RAM. Others have commented that these drives are noiser, however my experience has been quite the opposite with complete silence even under heavy disk loading. (I think the iMac design should muffle most drive noise (compared to tower case designs). An earlier VR/iMac owner didn't mention any drive noise. But there were some drive noise complaints from pre-2008 Mac Pro owners IIRC (2008 Mac Pros have rubber isolators in the HD bays that should help a bit) - Oliver used an HD isolator in his (1st gen) Mac Pro to address that. (ref: How I "Silenced" a WD Raptor in a (1st gen) Mac Pro ).-Mike)

Boot time in Leopard 10.5.5 is greatly reduced, and the system is much 'snappier'.

Installation process was a little simpler than some of the walkthroughs that I've seen around the web, as there was less of the 'foil' to be removed/replaced once inside. It took around 15 minutes end to end, and gave me an opportunity to clean out some dust and get into the corners of the LCD to clean it properly.
Just make sure that you have some rubber cement handy for the temperature sensor to be re-applied to the drive.
-Scott"

I want to upgrade the HD in my AL (2007) iMac but I use it so much I keep putting it off. (And need to get some large suction cups at the hardware store to remove the display glass.) But I'm looking for much more capacity (i.e. a 1TB drive) and willing to give up some pure performance for 3x more storage space.

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